Providing opportunities to share candid feedback is a key focus at Avon. People drive our current and future success and making sure we listen properly to all opinions, views and ideas is critical to bringing everyone with us.
As part of our commitment to listening to our Associates and understanding how they feel about working for Avon, we conduct a confidential ‘My Voice’ survey bi-annually. The survey includes a range of questions about individuals’ experience at Avon and their beliefs and confidence in the future of our business, helping us understand what is working well, identify areas for improvement, and measure engagement.
Results are reported by country and by department across markets to give both geographic and functional insight. Senior leaders review survey results with their teams and develop and implement action plans to address matters that surface through the survey. We also encourage all managers to explore the insights from their business area and use them to have great conversations and involve their teams in making improvements.
Avon offers functional training based on global core curricula—with a special focus on key commercial areas, such as sales and marketing—to build a strong foundation for individual and company success, and to ensure our Associates are meeting the demands of the changing labor market. We also provide global trainings to develop core skill sets, offered to all Associates in the regions where we operate.
At the individual level, Associates participate in mid-year and annual performance reviews that focus on sharing career aspirations, outlining performance and development goals, providing relevant feedback, and establishing action plans.
We host events that connect senior management with Associates for the purposes of delivering updates on local and global news, eliciting Associate feedback and facilitating cross-functional dialogue. These events include quarterly "town hall" meetings held by functional and regional leaders and an annual global town hall with Avon CEO Sheri McCoy. McCoy and other members of the Executive Committee convene select groups of Associates across all levels for “Chats” and “Stand-up Meetings” during market visits to gain insights firsthand from Associates.
Avon has a global Intranet site that is available to all Associates, as well as market Intranet sites with information relevant to local Associates, including written and video messages from senior leaders.
'Value' and 'Engagement' is at the core of our our benefits philosophy. At Avon we strive to provide our associates with a comprehensive health, welfare and retirement savings package that covers them and their family.
Our approach is to allow Associates to choose from a portfolio of benefits; giving them control and choice, to suit different lifestyles and priorities. Where possible Avon offers its wide array of benefits options this through an online platform.
We are committed to continually reviewing and extending our benefit options with the objective of balancing and sharing cost, whilst providing Avon Associates with a competitive benefits package in line with market in each geography that we operate. Avon typically funds at least 75% of the cost of our benefit plans.
Across our countries you will see a range of benefits which may include:
As the world's largest corporate supporter of the breast cancer cause, in some markets Avon provides full support for its Associates’ breast health, including 100 percent coverage of mammograms, breast sonograms, office visits, hospital fees for surgical treatment, and chemotherapy.