Avon Products Inc.
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Our 2013 Corporate Responsibility Report was produced in accordance with the Global Reporting Initiative (GRI) G3 Sustainability Reporting Guidelines and we have self-declared the report as an application Level B. Following is a listing of all standard disclosures.

STANDARD DISCLOSURES

GRI Indicator Description Report and Online References
STANDARD DISCLOSURES PART I: Profile Disclosures
1. Strategy and Analysis
1.1 Statement from the most senior decision-maker of the organization. Message from Avon Chief Executive Officer, Sheri McCoy
1.2 Description of key impacts, risks, and opportunities. 2013 CR Report: About this Report 2013 Annual Report
2. Organizational Profile
2.1 Name of the organization. 2013 CR Report: Company Profile
2.2 Primary brands, products, and/or services. 2013 CR Report: Company Profile
2.3 Operational structure of the organization, including main divisions, operating companies, subsidiaries, and joint ventures. 2013 CR Report: Company Profile 2013 Annual Report
2.4 Location of organization's headquarters. 2013 CR Report: Company Profile
2.5 Number of countries where the organization operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report. 2013 CR Report: Company Profile
2.6 Nature of ownership and legal form. 2013 CR Report: Company Profile 2013 Annual Report
2.7 Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries). Avoncompany.com: Avon Markets
2.8 Scale of the reporting organization. 2013 CR Report: Company Profile
2.9 Significant changes during the reporting period regarding size, structure, or ownership. 2013 CR Report: About this Report 2013 Annual Report
2.10 Awards received in the reporting period. 2013 CR Report: Company Profile Avoncompany.com: About CR at Avon
3. Report Parameters
3.1 Reporting period (e.g., fiscal/calendar year) for information provided. 2013 CR Report: About this Report
3.2 Date of most recent previous report (if any). 2013 CR Report: About this Report
3.3 Reporting cycle (annual, biennial, etc.) 2013 CR Report: About this Report
3.4 Contact point for questions regarding the report or its contents. 2013 CR Report: About this Report
3.5 Process for defining report content. 2013 CR Report: About this Report
3.6 Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance. 2013 CR Report: About this Report
3.7 State any specific limitations on the scope or boundary of the report (see completeness principle for explanation of scope). 2013 CR Report: About this Report
3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations. Avon does not report on joint ventures, subsidiaries, leased facilities, outsourced operations or other entities that could affect comparability.
3.9 Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. Explain any decisions not to apply, or to substantially diverge from, the GRI Indicator Protocols. 2013 CR Report: About this Report 2013 CR Report: Environmental Sustainability--Operations 2013 CR Report: Production & Supply Chain--Supplier Audits 2013 CR Report: Production & Supply Chain--Safety Performance
3.10 Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g.,mergers/acquisitions, change of base years/periods, nature of business, measurement methods). Avon did not re-state any information from earlier reports in this report.
3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report. There are no significant changes in the scope, boundary, and measurement methods applied in this report.
3.12 Table identifying the location of the Standard Disclosures in the report. Avoncompany.com: GRI Index
3.13 Policy and current practice with regard to seeking external assurance for the report. 2013 CR Report: About this Report
4. Governance, Commitments, and Engagement
4.1 Governance structure of the organization, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organizational oversight. Avoncompany.com: Board Committees & Charters
4.2 Indicate whether the Chair of the highest governance body is also an executive officer. Avoncompany.com: Board of Directors
4.3 For organizations that have a unitary board structure, state the number and gender of members of the highest governance body that are independent and/or non-executive members. Avoncompany.com: Board of Directors Avoncompany.com: Corporate Governance Guidelines
4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body. Avon 2013 CR Report: Stakeholder Engagement Avoncompany.com: Code of Conduct
4.5 Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organization's performance (including social and environmental performance). Avoncompany.com: Corporate Governance Guidelines
4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided. Avoncompany.com: Corporate Governance Guidelines Avoncompany.com: Code of Conduct
4.7 Process for determining the composition, qualifications, and expertise of the members of the highest governance body and its committees, including any consideration of gender and other indicators of diversity. Avoncompany.com: Corporate Governance Guidelines
4.8 Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation. Avoncompany.com: About CR at Avon Avoncompany.com: Positions & Policies Avoncompany.com: Code of Conduct
4.9 Procedures of the highest governance body for overseeing the organization's identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles. Avoncompany.com: Corporate Governance Guidelines
4.10 Processes for evaluating the highest governance body's own performance, particularly with respect to economic, environmental, and social performance. Avoncompany.com: Corporate Governance Guidelines
4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organization. N/A
4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organization subscribes or endorses. Avoncompany.com: Positions & Policies Avoncompany.com: Code of Conduct
4.13 Memberships in associations (such as industry associations) and/or national/international advocacy organizations in which the organization: * Has positions in governance bodies; * Participates in projects or committees; * Provides substantive funding beyond routine membership dues; or * Views membership as strategic. Avoncompany.com: Memberships
4.14 List of stakeholder groups engaged by the organization. Avon 2013 CR Report: Stakeholder Engagement
4.15 Basis for identification and selection of stakeholders with whom to engage. Avon 2013 CR Report: Stakeholder Engagement
4.16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group. Avon 2013 CR Report: Stakeholder Engagement
4.17 Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. Avon 2013 CR Report: Stakeholder Engagement
STANDARD DISCLOSURES PART II: Disclosures on Management Approach (DMAs)
Disclosure on Management Approach EC
Aspects Economic performance 2013 Annual Report
Market presence 2013 CR Report: Company Profile Avoncompany.com: Avon Markets
Indirect economic impacts 2013 Annual Report
Disclosure on Management Approach EN
Aspects Materials 2013 CR Report: Material Use & Packaging 2013 CR Report: About this Report
Energy 2013 CR Report: Environmental Sustainability--Operations 2013 CR Report: About this Report
Water 2013 CR Report: Environmental Sustainability--Operations 2013 CR Report: About this Report
Biodiversity 2013 CR Report: Environmental Sustainability 2013 CR Report: About this Report
Emissions, effluents and waste 2013 CR Report: Environmental Sustainability--Operations 2013 CR Report: About this Report
Products and services 2013 CR Report: Material Use & Packaging 2013 CR Report: About this Report
Compliance 2013 CR Report: Environmental Sustainability 2013 CR Report: About this Report
Transport 2013 CR Report: About this Report Avoncompany.com: Operations--Distribution
Overall 2013 CR Report: Environmental Sustainability 2013 CR Report: About this Report
Disclosure on Management Approach LA
Aspects Employment 2013 CR Report: Supporting Our People Avoncompany: Supporting Our People 2013 CR Report: About this Report
Labor/management relations 2013 CR Report: Supporting Our People Avoncompany: Supporting Our People 2013 CR Report: About this Report
Occupational health and safety 2013 CR Report: Supporting Our People 2013 CR Report: Production Safety 2013 CR Report: About this Report
Training and education 2013 CR Report: Supporting Our People Avoncompany: Supporting Our People 2013 CR Report: About this Report
Diversity and equal opportunity 2013 CR Report: Diversity & Inclusion Avoncompany.com: Diversity & Inclusion 2013 CR Report: About this Report
Equal remuneration for women and men 2013 CR Report: Diversity & Inclusion 2013 CR Report: About this Report
Disclosure on Management Approach HR
Aspects Investment and procurement practices 2013 CR Report: Supply Chain Avoncompany.com: Supply Chain
Non-discrimination 2013 CR Report: Diversity & Inclusion Avoncompany.com: Diversity & Inclusion
Freedom of association and collective bargaining Not Reported
Child labor Not Reported
Prevention of forced and compulsory labor Not Reported
Security practices Not Reported
Indigenous rights Not Reported
Assessment Not Reported
Remediation Not Reported
Disclosure on Management Approach SO
Aspects Local communities Not Reported
Corruption Avoncompany.com: Code of Conduct
Public policy Avoncompany.com: Code of Conduct
Anti-competitive behavior Avoncompany.com: Code of Conduct
Compliance Avoncompany.com: Code of Conduct
Disclosure on Management Approach PR
Aspects Customer health and safety 2013 CR Report: Product Safety & Integrity Avoncompany.com: Safety Performance Avoncompany.com: Positions & Policies
Product and service labelling Avoncompany.com: Product Safety & Integrity Avoncompany.com: Positions & Policies
Marketing communications Not Reported
Customer privacy Not Reported
Compliance Avoncompany.com: Code of Conduct
STANDARD DISCLOSURES PART III: Performance Indicators
Economic
Economic performance
EC1 Direct economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments. 2013 Annual Report
EC2 Financial implications and other risks and opportunities for the organization's activities due to climate change. 2013 CR Report: About this Report
EC3 Coverage of the organization's defined benefit plan obligations 2013 Annual Report
EC4 Significant financial assistance received from government. Avon did not receive financial assistance from the government in 2013
Market presence
EC5 Range of ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation. Not Reported
EC6 Policy, practices and proportion of spending on locally based suppliers at signficant locations of operation Not Reported
EC7 Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation N/A
EC8 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro-bono engagement N/A
EC9 Understanding and describing significant indirect economic impacts, including th extent of impacts 2013 Annual Report
Environmental
Materials
EN1 Materials used by weight or volume Not Reported
EN2 Percentage of materials used that are recycled input materials Not Reported
Energy
EN3 Direct energy consumption by primary energy source. 2013 CR Report: Environmental Sustainability--Operations
EN4 Indirect energy consumption by primary source. Not Reported
EN5 Energy saved due to conservation and efficiency improvements. 2013 CR Report: Environmental Sustainability--Operations
EN6 Initiatives to provide energy-efficient or renewable energy based products and services, and reductions in energy requirements as a result of these initiatives. Not Reported
EN7 Initiatives to reduce indirect energy consumption and reductions achieved. Not Reported
Water
EN8 Total water withdrawal by source. 2013 CR Report: Environmental Sustainability--Operations
EN9 Water sources significantly affected by withdrawal of water. Not Reported
EN10 Percentage and total volume of water recycled and reused. Not Reported
Biodiversity
EN11 Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas NA
EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas Not Reported
EN13 Habitats protected or restored. 2013 CR Report: Environmental Sustainability--Reforestation Avoncompany.com: Reforestation
EN14 Strategies, current actions, and future plans for managing impacts on biodiversity. Not Reported
Emissions, effluents and waste
EN16 Total direct and indirect greenhouse gas emissions by weight. 2013 CR Report: Environmental Sustainability--Operations
EN17 Other relevant indirect greenhouse gas emissions by weight. Not Reported
EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved. 2013 CR Report: Environmental Sustainability--Operations
EN19 Emissions of ozone-depleting substances by weight. Not Reported
EN20 NOx, SOx, and other significant air emissions by type and weight. Not Reported
EN21 Total water discharge by quality and destination. Not Reported
EN22 Total weight of waste by type and disposal method. 2013 CR Report: Waste Reduction
EN23 Total number and volume of significant spills. Not Reported
EN24 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention Annex I, II, III, and VIII, and percentage of transported waste shipped internationally Not Reported
EN25 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the reporting organization's discharges of water and runoff Not Reported
Products and Services
EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation. 2013 CR Report: Material Use & Packaging Avoncompany.com: Material Use & Packaging 2013 CR Report: Environmental Sustainability--Reforestation Avoncompany.com: Reforestation
EN27 Percentage of products sold and their packaging materials that are reclaimed by category. Not Reported
Compliance
EN28 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations. Not Reported
Transport
EN29 Significant environmental impacts of transporting products and other goods and materials used for the organization's operations, and transporting members of the workforce. Not Reported
Overall
EN30 Total environmental protection expenditures and investments by type. Not Reported
Social: Labor Practices and Decent Work
Employment
LA1 Total workforce by employment type, employment contract, and region, broken down by gender. 2013 CR Report: Diversity & Inclusion
LA2 Total number and rate of new employee hires and employee turnover by age group, gender, and region. Not Reported
Labor/management relations
LA4 Percentage of employees covered by collective bargaining agreements. Not Reported
LA5 Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements. Not Reported
Occupational health and safety
LA6 Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs. Not Reported
LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region and by gender. 2013 CR Report: Production Safety
LA8 Education, training, counseling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases. Avoncompany.com: Supporting Our People Avoncompany.com: Philanthropy
LA9 Health and safety topics covered in formal agreements with trade unions Not Reported
Training and education
LA10 Average hours of training per year per employee by gender, and by employee category. Not Reported
LA11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings. 2013 CR Report: Supporting our People Avoncompany.com: Supporting Our People
LA12 Percentage of employees receiving regular performance and career development reviews, by gender. Not Reported
Diversity and equal opportunity
LA13 Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity. 2013 CR Report: Diversity & Inclusion
Equal remuneration for women and men
LA14 Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation. Not Reported
Social: Human Rights
Investment and Procurement Practices
HR1 Percentage and total number of significant investment agreements that include human rights clauses or that have undergone human rights screening. Not Reported
HR2 Percentage of significant suppliers and contractors that have undergone screening on human rights and actions taken. 2013 CR Report: Supply Chain
HR3 Total hours of employee training on policies and procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained. 2013 CR Report: Supply Chain
Non-discrimination
HR4 Total number of incidents of discrimination and actions taken. Not Reported
Freedom of association and collective bargaining
HR5 Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights. Not Reported
Child labor
HR6 Operations and significant suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor. Not Reported
Forced and compulsory labor
HR7 Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor. Not Reported
Security practices
HR8 Percentage of security personnel trained in the organization's policies or procedures concerning aspects of human rights that are relevant to operations. Not Reported
Indigenous rights
HR9 Total number of incidents of violations involving rights of indigenous people and actions taken. Not Reported
Social: Society
Local communities
SO1 Percentage of operations with implemented local community engagement, impact assessments, and development programs. Not Reported
Corruption
SO2 Percentage and total number of business units analyzed for risks related to corruption. Not Reported
SO3 Percentage of employees trained in organization's anti-corruption policies and procedures. Not Reported
SO4 Actions taken in response to incidents of corruption. Not Reported
Public policy
SO5 Public policy positions and participation in public policy development and lobbying. Avoncompany.com: Public Policy Engagement
SO6 Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country. Avoncompany.com: Political Contributions  
Anti-competitive behavior
SO7 Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes. Not Reported
Compliance
SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations. Not Reported
Social: Product Responsibility
Customer health and safety
PR1 Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures. 2013 CR Report: Product Safety & Integrity
PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning health and safety impacts of products and services during their life cycle, by type of outcomes. Not Reported
Product and service labelling
PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. Not Reported
PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes. Not Reported
PR5 Practices related to customer satisfaction, including results of surveys measuring customer satisfaction. 2013 CR Report: Stakeholder Engagement
Marketing communications
PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship. Not Reported
PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes. Not Reported
Customer privacy
PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data. NR
Compliance
PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services. Not Reported